THE NAVIGATION SOFTWARE SPECIALISTS
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Welcome to Tech Support

Video Tutorials

Tutorial videos on YouTube:

Top 10 FAQ

Top 10 FAQ is an easy way to solve the most common problems with seaPro

Technical Notes

Techincal Notes can be found by selecting the relevant link from the menu on the left, or viewing the complete Technical Notes list.

  • Before You Start:
    1. Check your computer is fully up to date using Windows Update;
    2. Check you have the latest seaPro update;
    3. Follow the Quick Start Guide supplied with seaPro for an installation walk-through;
    4. Use the supplied seaPro Manual for help using seaPro;
    5. Check your seaPro and dongle versions.

  • Note:
    • The Tech Support sections covers seaPro and most hardware supplied by Euronav. We can help set up seaPro with third part hardware, but we may not be able to help with setting up hardware purchased elsewhere. This is due to the amount of different devices.
    • Please ensure terms such as 'Windows Explorer', 'Copy', 'Cut', 'Paste' are understood.

  • Contact:
    • You can also email techsupport@euronav.co.uk
    • If you have tried all the other options, then Tech Support can be contacted on: +44 (0) 23 9298 4925

 

Home | Updated 25/08/2011 | Contact | Terms & Conditions | Copyright Euronav 2011